KYC policy

The Know Your Customer policy is essential to keep the atmosphere in Baji live casino safe and conducive. The measures taken per these documents help to accurately identify the identity of the client and verify his payment methods and transactions. The Company carries out such procedures only under the law, without violating any rights of users.

Verification procedure

All products and services of Baji are available for use only upon making a deposit. However, if a customer deposits more than $2,000, then the organization needs to verify their identity. This also happens when the client wants to withdraw winnings of any amount. As a rule, the user needs to provide three main proofs:

  • Certifying document;
  • Selfie with identification document;
  • Bank statement or paid utility bill.

Employees of the institution within 24 hours check the submitted documents and issue a verdict via e-mail. User data may be approved, rejected, or require additional details and subsequent verification.

Verification steps

In order for the client to clearly understand the requirements for verifying his identity, Baji has developed detailed instructions. Below you can study all the main stages of screening.

Identity Inspection

At this stage, the client must send a photo of the document that proves his identity. At the same time, successful completion of this stage implies compliance with the following requirements:

  • The document has a signature;
  • The client is over 18 years old;
  • The user is not a resident of the USA, France, the Netherlands, Australia, the UK, and Spain;
  • The data during registration are the same as those indicated in the certifying document.

Residence check

Proof of residence is the provision of a bank statement or a paid utility bill. This document must reflect the following:

  • The user is not a resident of the US, UK, Cyprus, Spain, the Netherlands, France, and Northern Ireland;
  • The user’s full name matches the one on the bank statement or paid utility bill;
  • The date of submission of the statement must be within the last three months.

Selfie with an identity document

To pass this stage successfully, two conditions must be met:

  • The selfie must be of the same person as the photo on the ID;
  • The photo must be taken with the document that was checked at the first stage.

Additional Information

Also, the client needs to know more information about the Know Your Client procedure to understand why and how certain processes occur:

  • If Baji was denied profile verification, then the reason is indicated in writing by e-mail;
  • Only the passage of all three stages will open access to the withdrawal of money and an additional deposit;
  • After successful verification of the account, a deposit limit is set for the client – $ 2,000;
  • The client must remember that he cannot transfer money from the game account to another person.